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1:How does the paymentwall
works?How can I contact the paymentwall after paid?
If you want to know more about paymentwall please visit www.paymentwall.com. If you pay through paymentwall please
check your payment here.
2:What is rs2hot about?
rs2hot is a professional Runescape services provider. We provide you with Runescape
Gold, Runescape Powerleveling, Runescape accounts and Runescape items. You can feel
free and safe to buy our products here. Our goal is to make you feel satisfied with
our service and enjoy yourself in the game. As one of the most reliable Runescape
services providers, we have always been trying our best to serve for our customers.
You don't have to worry about anything, we will make sure that you can get the best
services. We are able to offer the most competitive price for players to buy Runescape
services. We guarantee the fast transaction. Our customer service is available 24
hours a day, 7 days a week. Contact us at any time if you have any problem.
5:What is rs2hot Member
Member Points: It’s a symbol that can highlights membership.The more points,the
more distinguished as reflected in its membership,the more discount they can enjoy.With
points commodity:with buying any kinds of gold products,the amount of consumption
will be presented as points to the buyer.
(1)How to get Points
A: You can get points when you buy gold products and complete payment on this website.
B: The corresponding points will be deducted once the order is cancelled or revoked.
(2) The terms for using
A：Points can be used to purchase game gold products on rs2hot.com.Login on my rs2hot
account on rs2hot.com website.T then select the gold product that you want to buy(Buy runescape gold here >>>).Fill the points
that you want to offset in the points discount blank when you make the new order.
Finally you can get the corresponding amount discount.
B：Each consumption of 100$ will get 100 points;Points and the US dollars at a ratio
of 100:1.It means 100 points can be used as $1 for one consumption.
C. You can enjoy the 50% value of the transaction amount discount when use the points
for per new order. For example:you have 1000 points,and your place a $10 order,
you can use 500 points at most for this order.
D：After the successful payment with the points, the corresponding points will be
E: If you violate the relevant agreement with rs2hot.com,rs2hot.com may deduct the
F:The rs2hot.com point only applies to the terminal for individual consumer. rs2hot.com
has the final interpretation right for the using of the points.
G. The corresponding points will be deducted once you put the points on on the order.
No matter you have paid it or not.
It doesn't matter if you don't want to pay the order now. You can make the payment
Please login to your account on our web then go to the Gold Order when you want
to pay. You can find the unpaid order that you have not paid yet there. Just click
the order and follow the instructions step by step. You will complete the payment
6:Which servers do you
supply on my game?
We offer supplies of game currency on all servers available. To see a list of available
servers and the services offered, please select your game on the left of your screen.
10:Will my account
get banned if I buy from rs2hot?
No. We have never been informed of any account bannings of rs2hot customers due
to their dealings with us. We are a reputable company that does not engage in cheating,
exploiting or phishing. We are proud of our company’s reputation and we will continue
offering a safe, quality service to our customers, whilst combatting scammers and
11:Why do you sometimes
need to call me when I've made an order?
1) There may have been an error on your order, a mis-spelt character name or complications
2) If you have been unavailable to receive your order, we may call you to ask you
to collect your order ingame, if remote delivery is not available.
3) For larger orders, we must confirm your identity and legitimate possesion of
the card or Paypal account you are using to pay. This serves to decrease fraud and
4) If you are worried about an order or have not managed to resolve an issue via
e-mail, we may call you to assure you and help resolve any problems you are having.
12:Why I haven’t received
my order yet?
（1）Your order has some trouble,we need double check it by phone.or you can call
（2）Your character is wrong,please tell me the right one.
Your faction and server is wrong,pleae tell me the right one.
（3）Your payment is pending,it needs 3-7 days to clear.When your payment is cleared,we
will send the gold to you as soon as possible.
（4）Because we can not contact you in the game,you have not received the order
14:How much gold you
have in stock?
There are enough stock for you,you can order first,when we are ready,we will contact
you in the game.If you are offline,we will give you a call or email.No need to worry
you miss your order.Please fill in the right information,when you place the order.
16:How to send money
with Western Union
It is simple to send money in person through Western Union.
Just follow these steps:
Step1:Go to a local participating Western Union Agent Location.
Step2:Fill out the required form.Then, simply show the Agent clerk your identification
Step3:Give the Agent clerk the form, cash and sign the receipt.
Step4:Get the MTCN (Money Transfer Control Number) from the receipt.
Step5:Go back to Live Help with the MTCN and your order details.After the verification
the operators will arrange the delivery of your order.
Our information is as follows; First name:Cuiliu,Last name:Liang,City: Hefei, State:
Anhui, Country: China.